Capitec Bank is on the lookout for a dynamic, self-motivate team member sharing our passion for excellent client service. As a Service Consultant (Teller) you are required to deliver a quality front-line banking service to our clients within the branch by:
- consulting with clients,
- gathering and capturing of information,
- deposit- taking transactions,
- new client take on procedures and
- assisting clients with general banking related queries.
Qualifications
- National Senior Certificate (Grade 12) or National Certificate (Vocational) essential
- Preferably a relevant tertiary qualification in Commence / Management
How To Apply
| Job Title | Agent: Device Monitoring |
| Division | Campus |
| Business Unit | IT |
| Location – Branch / Campus | Bellville BSE |
| Location – Province | Western Cape |
| Purpose of the Role | To provide an excellent service to Capitec Bank clients by ensuring ATMs are functional. This is achieved by monitoring the performance of the ATMs and scheduling service call outs when required within agreed service levels. |
| Qualifications | National Senior Certificate (Grade 12) or National Certificate (Vocational) Relevant IT qualification (A+ / N+) |
| Experience | Inbound / Outbound Contact Centre ATM Service Calls ATM Custodian IT Hardware and software support |
| Knowledge and skills | IT Knowledge of supplier management Negotiation skills Ability to troubleshoot Computer literacy (MS Office) Product Knowledge PC software packages and applications Communication skills (verbal and written) in English Telephonic skills Computer literate Customer service orientation (client focus) Analytical Thinking and Decision Making skills Interpersonal skills Ability to use own initiative Quality orientation Self-Control / emotional control Flexibility |
| Additional Requirements | Clear credit record Clear criminal record Willing to work extended working hours and weekends |
APPLY >>>Apply Online for the Capitec Bank Teller Opportunity in Bellville BSE
| Job Title | Branch Manager Harrismith |
| Division | Operations |
| Business Unit | Operations |
| Location – Branch / Campus | Harrismith |
| Location – Province | Free State |
| Purpose of the Role | – Drive branch operational and growth objectives in order to maximize profitability – Drive unique Capitec Bank client service experience – Drive performance and service culture in branch – Coach and energize team members – Plan and implement marketing plans – Coordinate arrears and sales processes – Coordinate branch administrative processes |
| Qualifications | – National Senior Certificate (Grade 12) or National Certificate (Vocational) – Preferably a relevant tertiary qualification (Commence / Management) |
| Experience | – Experience in a financial/retail/client service environment, preferably as a manager |
| Knowledge and skills | – Good general knowledge of payment systems, client profiles and arrears follow-up procedures – Fluent communication skills in English, with the ability to speak and understand an African language preferred – Computer skills (MS Office) – Strong client service and administrative orientation – Analyzing and diagnosing skills – Planning, organizing and implementation skills – Action orientation – Decision making skills – The ability to delegate tasks, coach and support, motivate and energize, and offer structure and guidance to team members – Sound business acumen |
| Additional Requirements | – Valid driver’s license – Own transport – Clear criminal and credit record – Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system – Willing to work extended working hours and/or Weekend work may be required |
Apply Online for the Capitec Bank Teller Opportunity in Harrismith
| Job Title | Service Consultant (Gugulethu) |
| Division | Operations |
| Business Unit | Branches |
| Location – Branch / Campus | Gugulethu Square |
| Location – Province | Western Cape |
| Purpose of the Role | Capitec Bank is on the lookout for a dynamic, self-motivate team member sharing our passion for excellent client service. As a Service Consultant (Teller) you are required to deliver a quality front-line banking service to our clients within the branch by: • consulting with clients, • gathering and capturing of information, • deposit- taking transactions, • new client take on procedures and • assisting clients with general banking related queries. |
| Qualifications | • National Senior Certificate (Grade 12) or National Certificate (Vocational) essential • Preferably a relevant tertiary qualification in Commence / Management |
| Experience | Preference will be given to candidates with: • Face to face client service experience within a retail / client service industry • experience in the identification of sales leads and cross selling opportunities Supervisory/ first line management experience (includes acting management experience) is an added advantage |
| Knowledge and skills | • Passion for client service • High energy levels and a sense of urgency • Impact within a team environment (dynamic, articulate, has presence) • Emotional maturity • Conscientious • Analysing and diagnosing skills • Adaptable • Computer literate in MS Office |
| Additional Requirements | • Clear credit record • Clear criminal record • Willing to work extended working hours and weekends • Access to transport (personal / public) • Flexible and mobile across regions is an advantage • Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system (system related requirement) |
Apply Online for the Capitec Bank Teller Opportunity in Paarl Mall
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