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NEDBANK

Nedbank believe that, by providing a working environment that values individuals and encourages them to keep growing, they invest not only in those individuals’ careers and wellbeing, but also in their business and its future.

Job Title: Branch Administrator

Job Purpose

To ensure that relevant process are administered;maintained and supported to meet the requirements of the department and business; in line with the Groups strategy.To support business by ensuring relevant processes are administered and meet business requirements.

Location: Elukwatini, ZA
Company: Nedbank
Requisition Number: 91281
Career Stream: Admin, Transact Processing and Production

Job Responsibilities

  • Participate and support corporate social responsibility initiatives for the achievement of business strategy.
  • Minimise operational costs by avoiding unnecessary expenditure.
  • Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
  • Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
  • Ensure that own contribution and participation contributes to the achievement of team goals.
  • Minimise risk by checking and validating activities according to policies and procedures.
  • Create and manage own career through guidance and support of management; department and colleagues.
  • Ensure accuracy by identifying and recording / correcting discrepancies timeously.
  • Understand and meet stakeholder needs by maintaining a relationship through regular interaction.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
  • Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
  • Meet Service Level Agreements (SLA) by conducting processing activities within agreed timelines and parameters.
  • Minimise financial and reputational risk by ensuring accuracy of processing activities.
  • Ensure that relevant processes are administered by following procedures.
  • responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
  • Highlight risk by reporting exceptions timeously.
  • Satisfy internal and external clients by responding to and actioning queries within agreed SLA.
  • Meet Nedbank internal and external client service standards by communicating with stakeholders (including Regulators) accordingly.
  • Ensure personal growth and enable effectiveness in performance of roles and

Qualifications 

  • Matric / Grade 12 / National Senior Certificate
  • NQF Level 5 or Higher in a Financial or Business related field would be an advantage

Minimum Experience Level

  • 1 – 3 years in Retail Business Banking Administration essential

Preferred Qualification

Diploma: Bank Credit Management

Type of Exposure

  • Capturing data
  • Completing various administrative duties
  • Drafting reports
  • Contributing to the development Working with a group to identify alternative solutions to a problem
  • Communicating internally
  • Conducting processing activities
  • Checking accuracy of reports and records

Technical / Professional Knowledge

  • Microsoft Office
  • Business writing
  • Data analysis
  • Relevant software and systems knowledge
  • Administrative procedures and systems
  • Relevant regulatory knowledge

Behavioural Competencies

  • Work Standards
  • Stress Tolerance
  • Collaborating
  • Adaptability
  • Communication
  • Decision Making
  • Managing Work
  • Building Trusting Relationships

CLOSING DATE:3 SEPTEMBER 2018

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