ABSA
Absa are committed to employment equity when recruiting internally and externally. Preference will be given to suitably qualified individuals from previously disadvantaged groups in South Africa.
JOB TITLE: Customer Service Clerk
JOB SECTION: Retail & Business Bank
REFERENCE: 90201727
ACCOUNTABILITIES:
- Deliver Quick, Quality And Efficient Customer Service
- Accurately determine customer needs through interaction with clients and ensure accurate processing thereof.
SALES LEADS GENERATION
RISK AND COMPLIANCE
- Adhere to legislation and regulatory requirements as applicable, i.e. CASA, FICA, NCA.
- Verify the customers identity according to procedures prior to proceeding with any enquiry or transaction. Where customers are unable to produce acceptable identity documentation, refer issue to CSHM or Manager to take decision on whether to proceed with the customer’s request
For new opportunities and exposure … Apply today, and take your career to the next level.
YOUR JOB PURPOSE:
To resolve enquiries from walk-in customers in a Retail Banking branch, issue all account items and provide superior customer service to all customers.
ESSENTIAL/BASIC QUALIFICATIONS
REQUIREMENTS:
- NQF 5 (math & accountancy)
- Computer Literacy skills
- No criminal record
Employees will also enjoy a company spirit that believes in giving our employees the freedom to do a great job, and the support to reach their ambitions in the future.
If you have not received a response to your application in 15 days please consider your application unsuccessful.
