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ToggleWoolworths is inviting suitably qualified candidates to apply for the position of Customer Assistant: Tills (Cashier)/Merchandising at its Mainstream Mall store in Hout Bay, Western Cape. This full-time opportunity is suitable for applicants with Grade 12, good communication skills and an interest in working in the retail industry.
The successful candidate will help provide a positive shopping experience by assisting customers at the tills, processing payments accurately, promoting loyalty programmes and supporting daily store operations. The role also involves maintaining a clean and organised till area, checking prices and following company procedures.
This opportunity may interest job seekers who enjoy working with people and want to gain or develop experience in retail. Applicants should be reliable, honest, customer-focused and willing to work flexible shifts. The closing date is 5 October 2026, so interested candidates should prepare their applications and submit them before the deadline.
Woolworths is a recognised retail brand in South Africa, serving customers through its stores and other shopping channels. Customer Assistants help maintain the company’s service standards by assisting shoppers and supporting daily store activities.
The advertised position is based at Mainstream Mall in Hout Bay, Western Cape. The successful applicant will work in the Corporate Stores business unit and will be responsible for providing customer service at till points while supporting merchandising and general store standards.
The role requires a combination of customer service, accuracy, product knowledge and teamwork. A Customer Assistant must be able to process transactions correctly, communicate politely with customers and follow store procedures.
| Vacancy Information | Details |
|---|---|
| Company | Woolworths |
| Job Title | Customer Assistant: Tills (Cashier)/Merchandising |
| Reference Number | WWL260930-6 |
| Requisition Number | 435383 |
| Business Unit | Corporate Stores |
| Job Type | Full Time |
| Location | Mainstream Mall, Hout Bay |
| Province | Western Cape |
| Country | South Africa |
| Minimum Education | Grade 12 or equivalent NQF qualification |
| Closing Date | 5 October 2026 |
| Salary | Not specified |
Applicants should use the reference number WWL260930-6 when identifying this vacancy. The requisition number is 435383.
The Customer Assistant: Tills position focuses on providing excellent customer service while processing transactions at the checkout. The employee will interact with customers throughout the day and help ensure that purchases are processed accurately and efficiently.
The position also involves promoting Woolworths loyalty programmes and additional services, including utility bill payments and airtime sales. Employees are expected to understand the services available and communicate relevant information to customers.
In addition to cashier duties, the role includes merchandising-related responsibilities and maintaining store standards. The successful candidate must pay attention to product prices, follow shopkeeping procedures and help create a clean, orderly shopping environment.
This is a customer-facing position. Applicants should be comfortable communicating with different people and remaining professional during busy shopping periods.
Applicants interested in the Woolworths Customer Assistant vacancy must meet the requirements outlined in the advertisement.
A minimum education level of Grade 12 or an equivalent NQF qualification is required. Applicants should ensure that they have the necessary educational documents available if requested during the recruitment process.
Candidates should have a strong customer service orientation. They must be friendly, approachable and willing to help customers with questions or concerns.
Good customer service is important because the cashier is often one of the last employees a shopper interacts with during a visit to the store.
The position requires basic selling skills. Employees may need to promote loyalty programmes, airtime sales, utility bill payment services and other relevant offerings.
Applicants should be comfortable explaining services to customers in a clear and polite manner.
Candidates should be able to process transactions accurately and handle different payment methods. Attention to detail is important when scanning products, checking prices and completing payments.
Good communication helps employees understand customer needs, explain services and work effectively with colleagues. Applicants should be able to communicate clearly and professionally.
Woolworths expects employees to demonstrate honesty and reliability. Cashiers handle customer transactions and must follow company procedures carefully.
Employees are also expected to report irregularities and follow loss prevention procedures.
Applicants must be willing to work varied shifts. Retail stores may operate during different hours, including weekends and busy shopping periods.
Candidates should be prepared to work according to the schedule and operational requirements of the store.
The successful candidate will perform several duties related to cashier operations, customer service and store standards.
Customer Assistants are expected to greet customers warmly and create a positive shopping experience. They should be polite, helpful and professional when interacting with shoppers.
Employees may need to respond to customer questions, assist with basic enquiries and direct customers to the appropriate department when necessary.
One of the main responsibilities is processing customer transactions accurately. This includes scanning products, accepting different payment methods and following the company’s till procedures.
Cashiers must pay attention to the items being scanned and ensure that transactions are completed correctly.
Customer Assistants may be required to promote Woolworths loyalty programmes and explain their benefits to customers.
They may also inform customers about additional services, such as utility bill payments and airtime sales. Employees should provide accurate information and follow the relevant procedures.
The till point must remain clean, safe and organised. Employees are expected to follow shopkeeping disciplines and maintain good hygiene standards.
A tidy checkout area can help customers move through the payment process comfortably and support efficient store operations.
Customer Assistants must pay attention to pricing accuracy. They may need to compare scanned prices with shelf tickets and follow the correct procedure when discrepancies occur.
Accurate pricing helps prevent customer dissatisfaction and supports the store’s service standards.
Employees are expected to follow company procedures designed to minimise shrinkage. They should handle transactions honestly and report suspicious activity or irregularities through the appropriate channels.
Basic product knowledge can help Customer Assistants answer customer questions and support promotional activities.
Employees may also assist with special store campaigns and communicate relevant promotional information to shoppers.
Customer Assistants are expected to work cooperatively with colleagues and supervisors. They may be required to attend team meetings and follow company policies regarding attendance, dress code and hygiene.
Applicants should demonstrate skills that will help them perform their duties effectively.
Communication: The ability to communicate politely with customers and colleagues.
Accuracy: Careful handling of transactions, prices and other till-related tasks.
Time management: The ability to complete duties efficiently, especially during busy periods.
Organisation: Keeping the till point clean and ensuring that daily tasks are completed.
Teamwork: Cooperating with colleagues and supporting store operations.
Problem-solving: Remaining calm and following the correct procedures when customer concerns or pricing discrepancies arise.
Professionalism: Treating customers and colleagues respectfully and following company policies.
The position is based at Woolworths Mainstream Mall in Hout Bay, Western Cape. As a full-time retail role, it involves working directly with customers and supporting daily store operations.
The successful candidate should be prepared for a busy retail environment. Customer traffic may increase during weekends, holidays, promotional periods and other peak shopping times.
Flexible shift availability is an important requirement. Applicants should consider the location and working arrangements before applying.
The salary for the Woolworths Customer Assistant: Tills (Cashier)/Merchandising vacancy has not been specified in the information provided.
Applicants should refer to the official vacancy advertisement or recruitment process for any available information about remuneration and employment benefits. Do not rely on unofficial salary estimates.
Applicants should submit their applications through the official Woolworths recruitment channel and follow the instructions provided for this vacancy.
Use the following steps to prepare your application:
Step 1: Review the vacancy
Confirm that you are applying for Customer Assistant: Tills (Cashier)/Merchandising, reference number WWL260930-6, requisition number 435383.
Step 2: Check the requirements
Make sure you meet the Grade 12 or equivalent qualification requirement and understand the customer service, till handling and flexible shift expectations.
Step 3: Prepare your CV
Your CV should include your contact details, education, work experience and relevant skills. If you have worked in retail, cashiering, customer service or merchandising, include details of your responsibilities.
Step 4: Prepare supporting documents
Keep your educational certificates and other relevant documents available. Submit them only as requested through the official recruitment process.
Step 5: Submit your application
Follow the application instructions in the official Woolworths vacancy advertisement. Check that your information is correct before submitting.
Step 6: Apply before the deadline
The closing date is 5 October 2026. Applicants should submit their applications before the deadline and avoid waiting until the last day.
A well-prepared application can help employers understand your suitability for the position.
Applicants without previous cashier experience should focus on their transferable skills, such as communication, accuracy, customer service and willingness to learn.
Retail work can help employees develop useful skills in customer service, communication, teamwork and daily operations. A Customer Assistant position provides practical experience in dealing with customers, processing transactions and supporting store standards.
Employees may also gain experience in merchandising, promotions and retail procedures. Career development depends on performance, qualifications, training and available opportunities within the business.
For people interested in building a career in retail, this type of position can provide valuable workplace experience.
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1. What is the job title?
The position is Customer Assistant: Tills (Cashier)/Merchandising, requisition number 435383.
2. Where is the position based?
The vacancy is based at Mainstream Mall in Hout Bay, Western Cape.
3. What is the closing date?
The closing date is 5 October 2026.
4. What qualification is required?
Applicants need Grade 12 or an equivalent NQF qualification.
5. Is this a full-time position?
Yes. The advertised job type is full time.
6. What are the main responsibilities?
The duties include assisting customers, processing till transactions, promoting loyalty programmes and additional services, maintaining the till area, checking prices and following loss prevention procedures.
7. Is previous cashier experience required?
The supplied requirements do not specify previous cashier experience as a minimum requirement. Applicants should check the official advertisement for any additional criteria.
8. What is the salary?
The salary has not been specified in the supplied vacancy details.
Woolworths is advertising a full-time Customer Assistant: Tills (Cashier)/Merchandising position at Mainstream Mall in Hout Bay, Western Cape.
The vacancy requires Grade 12 or an equivalent NQF qualification, customer service skills, basic selling skills, accuracy when processing transactions and flexibility to work varied shifts.
The successful candidate will assist customers, process payments, promote loyalty programmes and additional services, maintain the till area and support store standards.
The closing date is 5 October 2026. Applicants should prepare their CVs and follow the official recruitment instructions before submitting their applications.
This article is provided for informational purposes and is not the official Woolworths recruitment advertisement or a representation of the employer. Applicants should verify the vacancy details and submit their applications through the official Woolworths recruitment channel. Requirements and recruitment information may change.
Never pay anyone who promises to secure employment. Always use verified recruitment channels when submitting applications or personal documents.