Capitec Bank | Service Consultant 2020

Capitec Bank | Service Consultant 2020

Location: Taung, North West, ZA

Location: Ulundi, KwaZulu-Natal, ZA

Location: Viljoenskroon, Free State, ZA

Location: Lichtenburg, North West, ZA

Location: Vryburg, North West, ZA

Company: Capitec Bank Ltd

Purpose Statement

To welcome the clients and coordinate the branch flow through efficient queue functioning, ensuring the correct client documentation is available, and addressing client flow problems promptly.

Experience
  • At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
  • Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
  • n/a
Knowledge
  • Knowledge of Capitec Bank products and business processes (internal)
Skills
  • Communications Skills
  • Interpersonal & Relationship Management Skills
  • Analytical Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
Competencies
  • Delivering Results and Meeting Customer Expectations
  • Adhering to Principles and Values
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Following Instructions and Procedures
  • Entrepreneurial and Commercial Thinking
  • Relating and Networking
Additional Information
  • Clear criminal and credit record
  • Must have access to transport (personal/public)
  • Flexible and mobile across regions is an advantage
  • Must meet the minimum requirements on psychometric assessments
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

 

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

Updated: January 11, 2020 — 16:21