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CLIENT SERVICE OFFICER & SENIOR ADMIN CLERK JOBS AVAILABLE
DEPARTMENT OF EMPLOYMENT AND LABOUR
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.
POST 32/18: CLIENT SERVICE OFFICER
REF NO: HR 4/4/8/01
SALARY: R211 713 per annum
CENTRE: Upington, Northern Cape
REQUIREMENTS: Matriculation/ Grade 12. No experience needed. Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem solving. Knowledge: All Labour Legislations and Regulations, Private Employment Agency regulations and related ILO conventions, Public Service Regulations, Public Service Act, Knowledge of the Department Policies, Procedures and Guidelines, Batho Pele principles.
DUTIES: Render services at help desk as the first point of entry within the Registration Services. Render Employment Services to all Clients who visit the Labour Center. Resolve all complaints on all Labour Legislations received from Clients. Receive all Unemployment Insurance Benefits Applications and Employer declarations. Receive all COIDA Applications and Employer registration forms for COIDA. Render general administrative duties and participate in advocacy sessions as and when required.
ENQUIRIES: Mr S Ndimande Tel No: (054) 331 1752
APPLICATIONS: Chief Director: Provincial Operations: Private Bag X 5012, Kimberley, 8301 or hand deliver at Cnr Compound and Pniel Road.
FOR ATTENTION: Human Resources Operations, Provincial Office Kimberley
POST 32/19: SENIOR ADMIN CLERK: CLAIMS PROCESSOR
REF NO: HR4/4/6/123
SALARY: R211 713 per annum
CENTRE: Labour Centre Modimolle
REQUIREMENTS: Grade twelve certificate. Knowledge: DoL and Compensation Fund objectives and business functions, Directorate or sub-directorate goals and performance requirements, Compensation Fund Services, Compensation Fund Value Chain and business processes, Relevant Fund policies, procedures and processed, Human anatomy/Biology, Medical terminology, Stakeholders and customers, Customer Service (Batho Pele Principles), Fund values, Required IT knowledge, IT operating Systems, Risk awareness, COID Act, Regulations and Policies, DPSA guidelines on COIDA, COIDA tariffs, Technical Knowledge Skills: Required Technical Proficiency, Business Writing skills, Required IT skills, Fund IT Operating Systems, Data capturing, Data and records management, Telephone Skills and Etiquette.
DUTIES: Handle claims registration documentation. Prepare for adjudication (claims processing). Prepare for medical claims processing. Render administrative duties.
ENQUIRIES: Mr. M Makgobola Tel No: 015 290 1664
APPLICATIONS: Chief Director: Provincial Operations: Private Bag X 9368, Polokwane, 0700 Or hand deliver at 42a Schoeman Street, Polokwane.
FOR ATTENTION: Sub-directorate: Human Resources Management, Polokwane
CLOSING DATE: 09 September 2022 at 16:00
NOTE: Instruction: Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each application for employment form must be fully completed, duly signed and initialled by the applicant. Failure to fully complete, initial and sign this form may lead to disqualification of the application during the selection process. ONLY fully completed, initialled and signed new form Z83 (Section A, B, C and D compulsory and (Section E, F and G ignore if CV attached) and recently updated comprehensive CV (with detailed previous experience) is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Foreign qualification must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). Applicants who do not comply with the above-mentioned instruction/ requirements, as well as applications received late will not be considered. The Department does not accept applications via email or fax. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). The Department reserves the right not to make any appointment(s) to the above post. A pre-entry certificate obtained from National School of Government (NSG) is required for all SMS applicants. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link:https://www.thensg.gov.za/training-course/sms-pre-entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department. Following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. The successful candidate will be expected to sign an Internship performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)