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Post: Customer Facing Team Member

Location: Gauteng

Job Ref #: Wedge01

Industry: Hotel/Catering/Hospitality/Leisure

Positions Available: 10

Looking for young, dynamic and customer focused individual who has a passion for the Fast food industry

To provide excellent customer service to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area- Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC standards


– Prepare products using approved KFC standards procedures

– Monitor product quality by checking and acting upon expiration dates and times for products

– Ensure the correct use of product holding equipment in respect of holding times and temperatures

– Keep the Customer Service Area  and Front Counter clean and tidy

– Follow all cash handling procedures as per Company Standards

– Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention

– Adhere to Yum’s culture principles

– Be obsessed about customer service and ensure customer satisfaction on  every shift

– Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor


  • In Possession of Matric Certificate
  • Strong problem solving skills
  • Communication skills
  • Fluent in english
  • Basic computer literacy




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