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COSMETIC CASHIER
DIS-CHEM PHARMACIES LIMITED
Job Title: Cosmetic Cashier – Hermanus
Location: Hermanus, Western Cape
Type: Permanent
JOB DETAILS
Division
LL Division
Minimum experience
Entry Level
Company primary industry
FMCG
Job functional area
Other
JOB DESCRIPTION
Dis-Chem Pharmacies requires a Cosmetic Cashier for their Hermanus Store to support customer service at point of sale, while ensuring a world class shopping experience. Record customer transactions on the Dis-Chem operating system and ensure effective merchandising of Dis-Chem cosmetic and beauty products through excellent and consistent customer service.
MINIMUM REQUIREMENTS
Essential:
Grade 12 / Matric
A minimum of 6 months’ experience cashier/till operations experience
Computer literate – MS Office
Sound numerical skills
Strong command of the English language
Basic customer service
Willing and able to work retail hours
JOB DESCRIPTION:
Customers at the cosmetic till point are your first priority to ensure efficient transactions takes place
If there are no customers to attend to at the cosmetic till points you need to assist with merchandising of cosmetic products
Escalate serious and unresolved customer complaints to manager
Serve customers and implement a high standard of customer care and service
Establish a professional relationship with customers
Ensure personal and colleague’s hygiene and presentation
Carry out and manage the Dis-Chem 5 star communication principles
Refer cosmetic sales queries to the Cosmetic Consultant
Be responsible for accurate cash flow
Ensure that all line voids and price changes are approved and signed by a supervisor
Exchange merchandise for customers and accept return goods by customers when authorized to do so
Transact all purchases – receive and processes all payments such as cash, cards, vouchers, coupons and other payments excepted by Dis-Chem
Answer questions regarding the store beauty merchandise when asked
Process all loyalty cards including those of our accelerator partners (Discovery health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and E-Bucks)
When there are no customers to attend to at the cosmetic till point, assist with merchandising duties:
Ensure that a high standard of cleanliness, merchandising and displays are maintained in both the window area and throughout the store
Ensure that displays are present in an attractive manner
Ensure that all goods are correctly priced and labeled
Adhere to stock layout principles
Ensure that merchandising displays in cosmetics area are faced up and stocked
Ensure that the right shelf price takers are displayed
Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures
Be alert and verify all payments according to Dis-Chem verification procedure
Adhere to Dis-Chem security policies and procedures
Ensure the use of your code and password is restricted to only you, is safe and is changed regularly
Ensure all out going stock/ items are scanned and paid for
Ensure that all money is strictly kept safely and securely inside the till
Handle daily takings confidentially and only discuss it with management
Be alert, recognize and report suspicious behaviour to management
Keep all your daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until you place them in the drop safe
Housekeeping must be in accordance to Dis-Chem standards. Make sure that your work station is always clean and tidy
Adhere to Dis-Chem Policies and Standard Operating Procedures
Adhere to Health and Safety rules and regulations
Adhere to Dis-Chem Uniform and personal appearance policy
COMPETENCIES:
Essential:
Promotions, personal selling, sales targets, customer liaison, product knowledge.
In-depth knowledge of operating cash registers, and maintaining cash drawers
Knowledge of processing sales, refunds and payments
Strong command of English (written and oral)
Accuracy
Attention to detail
Presentable
Emotional intelligence
Social awareness
Accountability
Problem-solving
Analyse basic reports
Trustworthy and honest
Time management
Advantageous:
Third additional language
Special conditions of employment:
Willing and able to work retail hours
Reliable transport and/or reside in close proximity to the store
South African citizen
Clear credit and criminal records
Remuneration and benefits:
Market-related salary
Medical aid
Provident fund
Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.