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REF: HR/HR/SUPO/CN/IR Specialist (JG 13)/Houghton Estate/220119

Advert Details

Recruiter: SBV Services (Pty) Ltd.
Updated on: 2019-01-25 00:00:00

Start Date:2019-01-22
End Date:2019-01-30

AA/EE: Applicable
Contract Permanent

Location:Houghton Estate
Available: ASAP

Category: Banking / Finance And Investment
Offer:Market Related


Responsible to implement industrial relations strategies and processes to effectively maintain a positive and stable employee relations climate throughout the organisation, by providing high quality employee relations advice and support to line managers to mitigate any potential risks, whilst promoting a high-performance culture. The focus is to enhance the relationships that exist between SBV and its employees collectively through their union.

Minimum Requirements…


  • Degree/ National Diploma in Industrial Relations and or Labour Relations.


  • 5 years experience in a similar sized unionized environment preferably within manufacturing or logistics of which:
    • 2 Years’s experience at representing the company at CCMA
    • Extensive knowledge of South African Labour Law and Employment legislation.

Job Specification…

Provide SME guidance and support to management

  • Effectively cross-collaborate with line managers to implement the IR Strategy and processes within one’s allocated regions of responsibility
  • Responsible to align and drive synergies with IR Specialist counterparts to ensure consistency nationally
  • Provide industrial relations expertise and operational support on a wide range of employment and industrial issues, including labour law, interpretation and draft of labour agreements, policy development and interpretation as well as grievances
  • Provide input into the creation of the IR training program and facilitate the training sessions with line and HR e.g Chairperson’s training, how to facilitate a case as the company representative, etc.
  • Provide SME input into the customisation of the company on-boarding and deliver the training for the IR segment to all new and recently promoted managers
  • Coach and train line managers and HR on internal IR processes, chairing of disciplinary hearings, grievance processes etc
  • Consult and provide support on the preparation for disciplinary hearings
  • On complex internal cases, observe the proceedings and provide recommendations on improvements to both the chairperson ( if internal) and the company representative
  • Consult and advise management and HR with regard to legislation, policies, and procedures
  • Monitor developments within the labour relations field and advise on best labour relations practices
  • Draft proposals or counter-proposals for collective bargaining or other labour negotiations, submitting it to review by IR & Business Senior Management
  • Engage with employees at the centres in effects to create a conducive labour climate, partnering with applicable Business Units / stakeholders to resolve concerns or challenges raised
  • Support Line Management in engaging employee where there is industrial action or threat of industrial action
  • Responsible to drive all query resolution to completion in relations to queries raised by employees or union
  • Support Line management with complex union/shop steward discussions, providing a full report and action  list to the Head: IR
  • In conjunction with all other IR specialists, responsible to establish and drive a shop steward strategy which will strengthen relations between SBV and the union
  • Partner with Operations to build a sustainable union engagement & partnership strategy, monitoring delivering and reporting progress / non compliance
  • Compile new contracts of employment or facilitate amendments as required, submitting them for review to HR and IR senior Management
  • Review all existing contracts on an annual basis, to ensure relevancy to company and legislative changes
  • Drive workshops with HR General and Line Management on complex IR related matters that are impacting the labour climate.

Represent SBV on Labour dispute matters 

  • Investigate, prepare and represent SBV at the CCMA, bargaining council and labour department as per the assigned case load
  • Responsible to provide a high end consultancy service to ensure the best possible outcome for SBV by:
    • Consulting with and preparing all applicable witnesses & or stakeholders
    • Drafting all required correspondence, in conjunction with Legal where applicable
    • Debriefing stakeholders on areas of development

Facilitate and maintain effective relationships

  • Oversee and maintain that labour relations policies and procedures are in place and that they are properly communicated to all, consistently applied and they promote co-operation and respect amongst all levels of staff to achieve stable and healthy relationships
  • Facilitate and maintain a good working relationship with union representatives
  • Maintain sound relationship with representatives from the Labour Department as well as relevant Service Providers

Systems Management and Reporting

  • Implement, capture information and maintain a comprehensive IR administration system
  • Reports on all IR Activity throughout the organization verifying the accuracy, identifying trends and providing and analysis thereof
  • Monitor internal labour relations trends, propose solutions and submit for review and approval thereafter instituting remedial action
  • Remain apprised of all changes or relevant news and provide analysis and report where required

People Management

  • Provide leadership to employees within SBV
  • Creates a conducive environment which translates into productivity and high morale within SBV
  • Inspire one’s team to deliver on key performance areas
  • Adhere to legislative requirements and Group policies and procedures
  • Leading the focus on talent to instil value creation for high value contributors
  • Manage one’s headcount in alignment with the principles and policies of SBV on a monthly basis. Inclusive of notifying HR of team cancellations, new business and new initiatives with the relevant documentation /approvals
  • Preside over disciplinary hearings on behalf of SBV in alignment with statutory requirements and the policies & procedures of SBV
  • Lead and manage the Talent Management Process within one’s centre / s
  • Lead and manage the end to end performance management process of employees
  • Adhere to legislative requirements, company policies and procedures in respect of employment Health and safety practices
  • Manage overtime / illegal overtime of one’s centre/s through proper planning and staff rotation inclusive of driving the time and attendance system within one’s centre/s
  • Responsible for employees to undergo the relevant training inclusive of any mandatory refreshers in conjunction with the Training Academy
  • Draft and execute training plans in conjunction with the Training Academy


Provide leadership to employees within the organisation, creating a winning culture and high morale.

Lead as an Ambassador and executor of Change

  • Act as a change management architect in periods of change to ensure continuity to operations
  • Effectively communicate and embed new processes and procedures as they occur addressing or escalating matters / concerns to the SME’s (subject matter experts) when required
  • Facilitate the necessary presentations, workshops or forums in order to ensure consistent and accurate communication is given across one’s centre/s

Drive the organisation culture.

    • Drive the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission.
    • Drive Transformation and BBB-EE initiatives to ensure sustainable alignment to the company scorecard
    • Provide leadership to employees within the organisation, creating a winning culture and high moral.
    • Initiate and lead a culture of performance driven output through shared purpose vision.


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