INTERNSHIP PROGRAMME / ICT SECTION FOR AUGUST 2022/ AUGUST 2024 (24 MONTHS 2022 – 2024)
POST 20/167: LAN / DESKTOP SUPPORT TECHNICIAN INTERNSHIP (X13 POSTS)
Directorate: ICT Infrastructure
STIPEND: R6 174.96 per month for graduates.
CENTRE:
• Head Office Ref No: DSRAC 38/05/2022 (X5 Posts)
• Amahole District Ref No: DSRAC 39/05/2022 (X1 Post)
• BCM District Ref No: DSRAC 40/05/2022 (X1 Post)
• Chris Hani District Ref No: DSRAC 41/05/2022 (X1 Post)
• Joe Gqabi District Ref No: DSRAC 42/05/2022 (X1 Post)
• OR Tambo District Ref No: DSRAC 43/05/2022 (X1 Post)
• Alfred Nzo District Ref No: DSRAC 44/05/2022 (X1 Post)
• Nelson Mandela District Ref No: DSRAC 45/05/2022 (X1 Post)
• Sarah Baartman District Ref No: DSRAC 46/05/2022 (X1 Post)
REQUIREMENTS: Minimum NQF level 6 qualification in either National Diploma: IT; Communications Networks; Desktop Support; Or other relevant & equivalent qualification.
DUTIES: Providing ICT related first-line support (desktops/computers, printer support & LAN connectivity) and serving as a contact point for IT related issues for the users. Provide call management on Information. Technology Service Management System (ITSM). Applying technical standards/procedures, end user support procedures, operating systems, Active Directory, backup technologies and processes. Manage, monitor network connectivity, servers, network security and performance. Log and troubleshoot all ICT related issues and resolution. Liaise with internal & external including third parties towards resolution of technical issues. Ensure computer security and anti-virus updates. Control and approve access to server rooms. Monitor servers, racks and cooling systems. Provide administrative support to all ICT related issues. Keep inventory of hardware and maintenance records. Ensure all software are properly licensed. Valid driver’s license would be an added advantage as maybe required to travel to provide ICT support to other district offices or institutions.
ENQUIRIES: S. Somdaka Tel No: 043 492 1371
APPLICATION: eRecruitment technical enquiries: rowena.swartbooi@ecsrac.gov.za