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In line with the Employment Equity Plan of the Department of Health it is our intention with this advertisement to achieve equity in the workplace by promoting equal opportunities and fair treatment in employment through the elimination of unfair discrimination.


SALARY: R176 310 per annum

CENTRE: Red Cross War Memorial Children’s Hospital, Rondebosch

Revenue: (X2 Posts)

Wards and Clinics: (X3 Posts)

Patient Reception: (X5 Posts)

REQUIREMENTS: Minimum educational qualification: Senior Certificate (or equivalent) with Mathematics and/or Accountancy as a passed subject and/or Senior Certificate (or equivalent) with experience/competencies that focuses on the Key Performance Areas (KRA’s) of the post. Experience: Revenue Position: Appropriate experience in a Fees-related environment. Wards and Clinics & Patient Reception Position: Appropriate Clinicom experience in a ward and/or clinic administration environment, including the Clinicom system. Inherent requirements of the job: Revenue position: Willingness to rotate within Finance Section and relieve colleagues and to work overtime when required. Wards and Clinics position: Willingness to be rotated and/or cover other areas at short notice. Patient Reception position: Willingness to work 12-hour shifts (which includes night duty, weekends and public holidays and work overtime on short notice. Competencies (knowledge/skills): Computer literacy (Microsoft Office). Good communication skills (written and verbal) in at least two or the three official languages of the Western Cape. Additional Competencies Revenue Position: Knowledge of Hospital Fees Memorandum Chapter 18, UPFS, BAS, HIS, Clinicom, Accounts Receivable (AR) System, JAC and Finance instructions; Strong sense of confidentiality and trustworthiness. Wards and Clinics position: Knowledge and experience of the Clinicom system; Knowledge of Hospital Fees Memorandum 18, UPFS, HIS, Clinicom, and Finance Instructions; Strong sense of confidentiality and trustworthiness; Ability to work under pressure without supervision; Good client care skills. Patient Reception position: Ability to work under pressure without supervision; excellent interpersonal skills addressing diverse cultures and the ability to work in a team; Knowledge of Hospital Fees Memorandum Chapter 18, UPFS, and Finance instructions; Knowledge and experience of the Clinicom system; Knowledge of Patient Administration related procedures and policies.

DUTIES: (Revenue Positions): Follow-up medical aid and non-medical aid outstanding invoices in line with Hospital Fees Manual Chapter 18 and related Finance Instructions. General fees administration and account related duties/enquiries including filing. Manage foreign patients. Check, debit/credit invoices as per UPFS and billing requirements. Cashier duties. Control the JAC Information and JAC Error Report. Complete all BAS transactions including deposits, day ends, journals and special journals. Complete the balancing and reconciliation process between BAS and the AR System. Finalise all EDI processes. Allocation of medical aid and debtor payments. Relief for colleagues and undertake various other clerical duties as and when required. (Wards and Clinics Position): Registration of patients on the Clinicom system. Admissions, transfers and discharges of in-patients. Maintenance of appointments and ward registers. Compiling of patient statistics. Handling telephonic, verbal and written enquiries. Support to Finance Component in ensuring correct debtor assessment of patients and data capturing of patient information on Clinicom System, correct handling of foreign patients (Patient Reception): Assessment of patients in accordance with Hospital Memorandum Chapter 18 and UPFS Manual and related Finance Instructions. Debtor assessment of patients and data capturing of patient information on Clinicom System Report all MVA’s to Batsumi Hotline. Admission of patients. Ability to perform Medical Aid/EDI (Electronic Data Interchange) related transactions in the Clinicom system. Responsible for revenue control which includes receipt of money and issuing of accounts and receipts. Responsible for folder management which includes processing of folders. Handle telephonic and personal enquiries with regard to patient enquiries.

ENQUIRIES: Ms HJ Van Graan Tel No: (021) 658 50007

APPLICATIONS: Applicants apply online: www.westerncape.gov.za/health-jobs (click “online applications”)

NOTE: No payment of any kind is required when applying for this post.

CLOSING DATE: 29 July 2022

NOTE: It will be expected of candidates to be available for selection interviews on a date, time and place as determined by the Department. Kindly note that excess personnel will receive preference.

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