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Division – AfterSales

Minimum experience – Associate

Company primary industry – Manufacturing

Job functional area – Administrative

Conpany – Defy Appliances

Location – Midrand, Gauteng

Job Type – Permanent


In the fast-paced world of manufacturing and production, the efficient management of workshops and warehouses is crucial to the success of any organization. Workshop clerks play a vital role in ensuring that the day-to-day operations run smoothly, and the workflow remains uninterrupted. At DEFY, a leading manufacturer known for its commitment to innovation and quality, the role of a workshop clerk holds significant importance in maintaining the high standards the company is renowned for. In this blog post, we will delve into the responsibilities, skills, and the impact of a workshop clerk at DEFY, shedding light on the critical role they play in the company’s operations.

The Role of a Workshop Clerk at DEFY

A workshop clerk at DEFY is the linchpin that holds together the various elements of the workshop. Their primary responsibility is to manage the administrative and logistical tasks that are essential for the efficient functioning of the workshop. This includes but is not limited to, maintaining inventory records, coordinating with suppliers, overseeing the receipt and dispatch of materials, and ensuring that the workshop operates in compliance with safety regulations and company policies.




Inventory Management

One of the core responsibilities of a workshop clerk at DEFY is to manage the inventory of spare parts, tools, and equipment essential for the production process. This involves maintaining accurate records of stock levels, conducting regular stock checks, and reordering supplies as needed. By effectively managing the inventory, workshop clerks ensure that the production line experiences minimal downtime due to shortages of essential materials, thus contributing to the overall efficiency of operations.

Coordinating with Suppliers

In a dynamic manufacturing environment, timely procurement of materials is crucial to meeting production deadlines. Workshop clerks at DEFY are tasked with coordinating with suppliers to ensure the timely delivery of materials and spare parts. This involves not only placing orders but also maintaining healthy relationships with suppliers to negotiate favorable terms and to address any issues that may arise in the procurement process.

Receipt and Dispatch of Materials

Efficient receipt and dispatch of materials are essential for the smooth functioning of the workshop. Workshop clerks are responsible for overseeing these processes, ensuring that incoming materials are properly inspected, documented, and stored, while outgoing materials are accurately picked, packed, and dispatched to the relevant departments or customers. Attention to detail and organizational skills are crucial in ensuring that these processes are carried out accurately and efficiently.

Compliance and Safety

Maintaining a safe and compliant workshop environment is of paramount importance at DEFY. Workshop clerks play a vital role in ensuring that the workshop operates in adherence to safety regulations and company policies. This includes conducting regular safety checks, ensuring that all personnel are trained in safety procedures, and maintaining accurate records of safety inspections and incidents. By upholding these standards, workshop clerks contribute to the well-being of the workforce and the integrity of the production processes.

Skills and Qualities of a Workshop Clerk at DEFY

The role of a workshop clerk at DEFY demands a diverse skill set and specific qualities that are essential for success in this position. While technical expertise and experience in inventory management and warehouse operations are valuable, there are several other skills and qualities that are equally important.

Attention to Detail: Given the nature of the responsibilities, a keen eye for detail is essential for a workshop clerk at DEFY. From managing inventory records to overseeing the receipt and dispatch of materials, the ability to notice and rectify even the smallest discrepancies is crucial.



Job Description


Booking of Workshop repairs

Preparing quotations for cash repairs in the workshop

Checking on outstanding workshop repairs

Updating contact System

Ordering of Spares

Assisting with refurb credits and Invoicing

Follow up on service exchange deliveries and Pod’s

Liaising with the workshop technicians on repairs

General housekeeping of the workshop and refurb center



Matric or equivalent qualification

N3 – N6 Electrical Certificate

Computer Literacy

Good communication skills

Technical background in domestic appliances preferable



Please be advised if you haven’t been contacted within 30 days then your application is unsuccessful.



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