Kempston Group Sales Administration Clerk Vacancy 2026

Kempston Group Sales Administration Clerk Jobs in Stutterheim

Kempston Group is offering a permanent opportunity for a Sales Administration Clerk in Stutterheim, Eastern Cape. The position is suited to an organised, computer literate, customer focused person who can provide reliable administrative support to the sales department while maintaining accurate records and professional communication with customers.

The Sales Administration Clerk will assist with important daily sales administration activities, including capturing sales orders, reconciling sales orders and dispatches, maintaining records, following up on deliveries, responding to customer queries, and supporting the resolution of invoice and credit note issues.

This opportunity may be suitable for candidates who have Matric or Grade 12, good administrative and organisational skills, and the ability to work confidently with Microsoft Office applications, particularly Excel and Outlook. Business related tertiary education, an accounting background, or sales experience will be beneficial.

The vacancy is listed as a permanent position under the Admin, Office & Support category and is based in King William’s Town, with the specific location indicated as Stutterheim.

Kempston Group Sales Administration Clerk Vacancy Details

About the Sales Administration Clerk Position

The Sales Administration Clerk is an important support role within the sales department. Sales teams depend on accurate administration to ensure that customer orders are captured correctly, deliveries are followed up, documentation is maintained, and queries are handled efficiently.

The successful candidate will work closely with the sales department and customers. This requires a professional attitude, strong communication skills, attention to detail, and the ability to manage several responsibilities at the same time.

The position involves both administrative and customer service responsibilities. Applicants should therefore be comfortable working with computer systems, documents, spreadsheets, emails, customer information, sales orders, invoices, and delivery records.

Because the role supports sales operations, the successful candidate should also be able to work according to strict timelines and remain productive when working under pressure.

Minimum Requirements

Applicants interested in the Kempston Group Sales Administration Clerk opportunity must meet the stated minimum requirements.

Matric or Grade 12

Candidates must have Matric, Grade 12, or an equivalent qualification.

This provides the basic educational foundation required for the administrative responsibilities associated with the position.

Relevant Education or Experience

Business related tertiary education, an accounting background, or sales related experience will be beneficial.

Although these areas are listed as beneficial rather than compulsory, candidates who have studied business, accounting, sales, administration, or a related field may have useful knowledge for the position.

Previous sales administration or office administration experience can also help applicants understand the daily requirements of the role.

Computer Literacy

Applicants must be fully computer literate and comfortable using Microsoft Office applications.

Specific emphasis is placed on:

• Microsoft Excel
• Microsoft Outlook

Excel may be used for maintaining records, preparing information, reconciling data, and supporting sales reports. Outlook may be used for professional communication, customer correspondence, and internal emails.

Candidates should therefore be comfortable using computers and learning company systems and processes.

Communication Skills

The successful candidate must be able to read, write, and speak English.

Strong communication skills are important because the position involves interacting with customers and colleagues.

The employee should be able to communicate information clearly, professionally, and respectfully.

Customer Service

Applicants should understand basic customer service fundamentals.

The Sales Administration Clerk may need to respond to customer questions, follow up on orders, provide information about deliveries, and assist with resolving problems.

A customer focused approach can help ensure that customers receive a professional and consistent service.

Important Skills and Attributes

Attention to Detail

Accuracy is one of the most important qualities for this position.

The employee will work with sales orders, dispatch information, invoices, customer information, and administrative records. Mistakes in these areas can cause delays or confusion.

Candidates should therefore carefully check information before submitting or capturing it.

Organisation

The Sales Administration Clerk will have several responsibilities to manage. Good organisational skills can help ensure that tasks are completed on time and that important documents can be located when required.

Ability to Work Under Pressure

The position requires the ability to work with strict timelines and perform effectively under pressure.

Sales administration can become busy when there are multiple orders, customer queries, deliveries, or administrative deadlines to manage.

Applicants should remain calm, focused, and professional when dealing with busy periods.

Multitasking

The successful candidate should be able to multitask and prioritise matters as they are presented.

This means understanding which tasks require immediate attention and which can be completed later without affecting customers or the sales department.

Initiative

Kempston Group is looking for someone who is proactive and willing to use initiative.

Instead of waiting for every instruction, the successful candidate should be able to identify tasks that need attention and take appropriate action within company procedures.

Problem Solving

The employee should be approachable and able to assist with resolving problems.

This could include helping to identify issues involving orders, invoices, deliveries, credit notes, or customer information.

Professional Presentation

Applicants should be well presented and have good communication skills.

Professional conduct is particularly important because the position involves regular interaction with customers and other stakeholders.

Sales Administration Responsibilities

The Sales Administration Clerk will perform a variety of functions to support the sales department.

Capturing Sales Orders

One of the key responsibilities will be capturing sales orders accurately.

The employee must ensure that the information entered into the relevant systems or records is correct and complete.

Reconciling Sales Orders and Dispatches

The successful candidate will reconcile sales orders with dispatch information.

This helps ensure that orders and deliveries are correctly matched and that discrepancies can be identified and addressed.

Maintaining Sales Files

The employee will maintain sales related filing and documentation.

Good filing practices help the sales department access important records when needed.

Customer Interaction

The position involves interacting with customers and providing support when required.

The employee should maintain a professional, trustworthy, and honest approach when communicating with customers.

Following Up on Orders

The Sales Administration Clerk will help maintain high customer service levels by following up on orders.

This may include checking the progress of orders and communicating relevant information to customers or colleagues.

Following Up on Deliveries

The employee will also follow up on deliveries and assist with customer queries relating to delivery matters.

Timely communication can help reduce confusion and ensure that customer concerns are addressed appropriately.

Credit Notes, Invoices and Delivery Queries

Another important part of the role involves supporting the resolution of credit note, invoice, and delivery related queries.

The employee may need to gather relevant information, check documentation, communicate with the appropriate department, and assist in resolving discrepancies.

Accuracy is particularly important when dealing with financial documents and customer accounts.

Candidates with an accounting background may find this aspect of the role familiar, although accounting qualifications are not stated as compulsory.

Sales Reports and Documentation

The successful candidate will compile and maintain accurate sales and administration reports and documentation as instructed.

This requires good organisational skills and attention to detail.

Reports may contain information used by the sales department to monitor orders, deliveries, customer activity, and other administrative matters.

The employee must follow instructions carefully and ensure that information is accurate.

Product and Process Knowledge

The Sales Administration Clerk will be expected to develop knowledge of the company’s product range, sales ordering process, customer database, and other relevant systems.

Learning this information is important because it allows the employee to provide better administrative and customer support.

New employees should be willing to learn and ask appropriate questions when they need clarification.

Company Procedures and Policies

All tasks must be performed according to company procedures and policies.

Following established procedures helps ensure consistency, accuracy, and compliance within the workplace.

The successful candidate should therefore be comfortable working according to defined processes while also using initiative where appropriate.

Production Administration Support

The Sales Administration Clerk may also be required to provide production administration support when necessary.

This means the employee should be flexible and willing to assist with additional administrative responsibilities when business requirements demand it.

The ability to adapt and support colleagues can be valuable in a busy working environment.

Salary Information

The provided vacancy information does not specify a salary for the Sales Administration Clerk position.

Applicants should therefore avoid relying on unofficial salary figures. Salary details may be discussed during the recruitment process or provided by the employer according to its employment structure.

How to Prepare Your Application

Before applying, candidates should ensure that their CV is updated and clearly presents their qualifications, skills, and experience.

Your CV should include:

• Full name and contact details
• Matric or Grade 12 qualification
• Relevant tertiary education
• Sales experience
• Administration experience
• Accounting experience, if applicable
• Computer skills
• Microsoft Excel knowledge
• Microsoft Outlook knowledge
• Customer service experience
• Previous employment history
• Relevant references, where appropriate

Candidates should make sure that all information is accurate.

If you have experience capturing sales orders, working with customers, processing invoices, maintaining records, preparing reports, or reconciling information, highlight these responsibilities clearly.

Application Tips

A strong application should demonstrate how your experience matches the requirements of the position.

Candidates should highlight their Microsoft Office skills, particularly Excel and Outlook.

If you have worked with customer queries, order processing, dispatch information, invoices, credit notes, or sales administration, explain these duties clearly.

It is also important to demonstrate reliability and professionalism. The position requires someone who can work with strict deadlines, multitask, maintain accuracy, and perform under pressure.

Applicants should proofread their CV before submitting it and ensure that their contact information is correct.

Closing Date

The vacancy is advertised from 1 September 2026 to 1 October 2026.

Candidates interested in the position should ensure that their applications are submitted according to the employer’s recruitment instructions before the closing date.

Waiting until the final day can create unnecessary problems, particularly if there are technical difficulties or missing documents.

Contact Information

For more information about the opportunity, the vacancy provides the following contact person:

Jessica Bayman

Applicants should use the official recruitment information provided by Kempston Group when seeking additional information about the position.

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Frequently Asked Questions

What position is Kempston Group advertising?

Kempston Group is advertising a Sales Administration Clerk position.

Where is the position based?

The vacancy is based in Stutterheim, King William’s Town, Eastern Cape.

Is the position permanent?

Yes. The Sales Administration Clerk position is listed as permanent.

What is the reference number?

The reference number is EL000243.

What qualification is required?

Applicants must have Matric, Grade 12, or an equivalent qualification.

Is sales experience required?

Sales related experience will be beneficial. Business related tertiary education or an accounting background will also be beneficial.

Which computer programmes should applicants know?

Applicants must be fully computer literate in Microsoft Office applications, specifically Excel and Outlook.

Will the employee interact with customers?

Yes. The position includes interacting with customers, following up on orders and deliveries, and assisting with customer queries.

Does the position involve working under pressure?

Yes. Applicants must be able to work with strict timelines and function well under pressure.

Is overtime required?

Applicants must be willing to work overtime when required.

What is the salary?

The salary has not been specified in the provided vacancy information.

When does the advert close?

The advertised period runs until 1 October 2026.

Key Takeaways

The Kempston Group Sales Administration Clerk vacancy is a permanent opportunity based in Stutterheim, King William’s Town, Eastern Cape.

Applicants must have Matric or Grade 12 and should be fully computer literate in Microsoft Office, particularly Excel and Outlook.

Business related tertiary education, an accounting background, or sales related experience will be beneficial.

The role involves capturing sales orders, reconciling orders and dispatches, maintaining records, following up on deliveries, assisting customers, supporting invoice and credit note queries, and preparing sales administration reports.

The successful candidate should have strong communication, organisational, customer service, problem-solving, and multitasking skills.

Applicants must be able to work under pressure, meet strict deadlines, use initiative, and work overtime when required.

The vacancy reference number is EL000243, and the advertised period is from 1 September 2026 to 1 October 2026.

Disclaimer

careerposts.co.za is not the official employer, recruitment agency, or representative of Kempston Group. This article is provided for informational purposes to help job seekers understand the advertised opportunity.

Applicants should verify the vacancy information and submit their applications through the official Kempston Group recruitment channel.

Requirements, salary information, recruitment procedures, and employment conditions may change. Applicants should rely on the official employer information when making an application.

Never pay anyone who promises to secure employment. Legitimate recruitment processes should not require applicants to pay money in exchange for a job.

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