Position: Administrator D – IRC180819
Location: 6 Merchant Place, Sandton, Gauteng, South Africa in FNB WI Portfolio Management Operations
Closing Date: 19 Dec 2019
Introduction
Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.
Objective
Provide efficient and effective administration support to ensure the smooth running of a functional area.
Requirements
- Grade 12.
- 3 – 5 years relevant experience.
Responsibilities
- Manage costs / expenses within approved budget to achieve cost efficiencies
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
- Resolve all customer queries efficiently, and within agreed timelines.
- Provide efficient and effective administration support to ensure accuracy in the functional area.
- Comply with governance in terms of legislative and audit requirements
- Set up and maintain filing systems for the business unit to ensure efficient service is provided
- Maintenance of all administrative processes for the departments operational activities
- Provide timeous and accurate Management Information.
- Manage own development to increase own competencies
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.