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NEDBANK: Branch Administrator


Requisition Number: 96512

Career Stream: Transact Processing, Admin and Production

Experience Required:  1 – 3 years in business administration

Minimum Requirements: Matric / Grade 12 / National Senior Certificate

Preferred Qualification: Diploma: Bank Credit Management , Matric / Grade 12 / National Senior Certificate

Location: Foreshore Cape Town


To ensure that relevant process are administered; maintained and supported to meet the requirements of the department and business; in line with the Groups strategy. To support business by ensuring relevant processes are administered and meet business requirements.





  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed
  • Participate and support corporate social responsibility initiatives for the achievement of business strategy.
  • Ensure that own contribution and participation contributes to the achievement of team goals.
  • Minimise risk by checking and validating activities according to policies and procedures.
  • Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
  • Ensure that relevant processes are administered by following procedures.
  • Understand and embrace the Nedbank Vision and Values by demonstrating the values through
  • Meet Service Level Agreements (SLA) by conducting processing activities within agreed timelines and parameters.
  • Minimise operational costs by avoiding unnecessary expenditure.
  • Highlight risk by reporting exceptions timeously.
  • Satisfy internal and external clients by responding to and actioning queries within agreed SLA.
  • Meet Nedbank internal and external client service standards by communicating with stakeholders (including Regulators) accordingly.
  • Ensure accuracy by identifying and recording / correcting discrepancies timeously.




Type of Exposure

  • Capturing data
  • Drafting reports
  • Contributing to the development Working with a group to identify alternative solutions to a problem
  • Completing various administrative duties
  • Communicating internally
  • Conducting processing activities
  • Checking accuracy of reports and records

Technical Knowledge

  • Data analysis
  • Microsoft Office
  • Administrative procedures and systems
  • Relevant software and systems knowledge
  • Business writing
  • Relevant regulatory knowledge





  • Communication
  • Managing Work
  • Collaborating
  • Decision Making
  • Adaptability
  • Work Standards
  • Stress Tolerance
  • Building Trusting Relationships

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