Capitec Bank
Spread the love

Fraud Agent (Card Disputes) | CAPITEC BANK

Location: Bellville, Western Cape, ZA

Company: Capitec Bank Ltd

Purpose Statement
  • To provide specialised dispute support within the Issuing function.
  • To provide support to the cardholder network as part of the back-office function of Business Support (BSC).
  • Minimum:
    • 2 years’ banking experience


  • Ideal:
    • 2 years’ Issuing and/or Acquiring experience in a banking environment
Qualifications (Minimum)
  • Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
  • Certification in Finance or Office Management and Technology / Office Administration
  • Minimum:
    • Customer care and service protocol
    • Financial and administration principles


  • Ideal:
    • Banking systems such as; Postilion Office and Banks
  • Communications Skills
  • Business writing skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Problem-solving skills
  • Achieving Personal Work Goals and Objectives
  • Deciding and Initiating Action
  • Working with People
Additional Information
  • Ability and willingness to work in an open-plan environment
  • Willingness to work or be available over time and/or weekends frequently
  • Clear criminal and credit record


Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals


You cannot copy content of this page