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Trainee Call Centre Agent JOB

Old Mutual

POST: Trainee Call Centre Agent

Locations: Pinelands
Time type: Full time
Job requisition id: JR-26291

Your time is now to be your exceptional best at Old Mutual!

What is a Trainee Call Centre Agent?

Do you have what it takes to work for a leading financial services company? Then you may be what we are looking for. Whether you’re are a graduate or a experienced professional trying to elevate your career, Old Mutual has something to offer you.

What is required of you?

Role Description / Key Performance Areas

Marketing Old Mutual products to new and existing clients telephonically, in line with the client’s needs and financial goals, to enable positive financial futures and protection of assets and estate.

As a financial services professional, you will be accountable for maintaining superior service delivery to your customers, through effective personal time and task management.

What do we need from you?

Matric/Grade 12

6-12 months outbound call centre sales/retails sales experience

Previous financial services experience desirable

Clear credit and criminal records

Computer Literacy (MS Office)

A clear criminal and credit check

Excellent communication skills (written and verbal)

Personal Qualities

Good interpersonal skills

Customer oriented

Target and Results Driven

Remaining resilient despite setbacks

Ability to influence others

Driven by financial reward

Good time management skills

What we can do for you!

Assist you in reaching your career goals and dreams by helping you grow, develop and build on your future aspirations through quality training and support to reach your potential. We lead with our values, which is at the heart of the great things we do. We champion our customers and employees. We are passionate about diversity and inclusion for mutually positive futures throughout our business clusters – Old Mutual Finance, Retail Mass Market, Old Mutual Invest and Personal Finance. The Group provides many opportunities for growth and development.

Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

So what now ?

If you think you fit the bill, have a desire to join a respected financial services business and would like to set your own earnings potential.

Skills

Education

Matriculation Certificate (Matric) (Required)

Closing Date: 31 May 2023

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

APPLY HERE

 

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POST: OMF Administrator

Locations: Pinelands
Time type: Full time
Job requisition id: JR-28333

Your time is now to be your exceptional best at Old Mutual!

Job Description

This role provides immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.

“Follows standardised processes and provides administrative support in line with normal business functioning.
Delivers on daily production standards and adheres to service and quality standards.
Provides an indirect service to customers and intermediates.
Responds to immediate requirements within procedure.
Uses standard administrative techniques to co ordinate own work.
Product and process knowledge in different areas may differ but basic skills remain the same.
Moderate (intermediate) to high level of technical knowledge.
Partially multi skilled across product and process relevant to the business area.”

Minimum Requirements:

Matric (Grade 12)

Lending Experience

Administrative Experience

Closing Date: 19 August 2022

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

APPLY HERE

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