SANLAM Insurance
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Location: Pretoria, Gauteng, South Africa

Location: Empangeni, KwaZulu Natal, South Africa

Location: Johannesburg, Gauteng, South Africa

Company: Sanlam Group

Who are we?

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

What will you do?

A position at Santam exists for a position as Commercial and Personal lines Underwriter based at our offices in Pretoria.  Please note that the incumbent will be office-bound and a company vehicle does not form part of the job offer.

What will make you successful in this role?

•    Do all support administration and capturing on Santam systems, of all Personal Lines and Commercial policies, related to any policy information (includes new applications, any changes and quotes).
•    Create and implement a sales strategy and business plan for each individual broker.
•    Establish and manage strong relationship with brokers including business managers.
•    Responsible for growth of allocated broker portfolio.
•    Work with brokers in developing a business plan to grow business.
•    Assist in identifying new potential brokers and opportunities for business growth.
•    Be aware of competition and market information.
•    Facilitate the sales process and ensure that brokers deal with correct channels.
•    Facilitate finalization of quotes
•    Monthly analysis of figures down to broker level
•    Implementation of underwriting policies for Personal and Commercial Lines.

•    Completed GR12
•    Insurance-related qualification will be advantageous.
•    FAIS compliant 150 credits on NQF Level 4
•    At least 3 years personal and commercial lines experience in an operational environment
•    Experience on Santam systems: Policy Centre and Mainframe.
•    Sales experience in the financial sector
•    Experience in maintaining and growing a profitable portfolio.

•    Technical product knowledge w.r.t. short term insurance
•    Technical underwriting knowledge
•    Good communication skills (verbal and written)
•    Excellent interpersonal and problem-solving skills
•    Business skills
•    Negotiation
•    Selling
•    Conflict management skills
•    System knowledge: Personal Lines and Commercial Lines: Ignite and Mainframe

•    In-depth knowledge of financial analysis processes and statistics

Qualification and Experience
Grade 12 with 3 to 4 years related experience.
Personal Attributes
Decision quality – Contributing independently
Persuades – Contributing independently
Action orientated – Contributing independently
Business insight – Contributing independently
Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

Core Competencies
Cultivates innovation – Contributing independently
Customer focus – Contributing independently
Drives results – Contributing independently
Collaborates – Contributing independently
Being resilient – Contributing independently
Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group’s Employment Equity plan and targets will be considered as part of the selection process.

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